mobiCar C3P’s coverage for the fault codes and their description is wide (all systems vs. engine only) and deep (OEM level vs OBD2). We have access to OEM level trouble codes for each vehicle manufacturer and for each ECU, which will help you pinpoint the exact problem.
Sometimes you need to test a component to ensure it is performing correctly. Let’s assume you get an alarm on one of the cars in your fleet indicating “high engine coolant temperature”. You read the faults and everything looks good. However, you suspect the high-speed fan for the coolant system may have some issues. You can easily activate it right from your C3P’s web panel and ask the driver to check if s/he can hear the fan blowing.
You can also assign temporary access to a technician to interact with vehicle’s diagnostic data for a specific period of time. This is helpful when you contract a company or a workshop to maintain your vehicles, but do not want to provide them with continuous and unlimited access to your fleet’s information. The access can be automatically granted when a DTC is observed and revoked after a specified amount of time. Any other scenarios may be implemented into your customized solution to increase your organization’s efficiency and provide better customer satisfaction.